About


Tienda Oficial Scarlet Stage

EMAIL: [email protected]

Calahorra, Spain

FAQ


  • Where is the store based?

    Calahorra, Spain

  • ¿Cuál es la política de devolución y cambio de la tienda?

    Si tienes algún problema con tu pedido, ponte en contacto conmigo a través de la página de contacto o la dirección de email.

  • ¿Se aceptan pedidos fuera de España?

    Sí, por supuesto. Actualmente esta tienda ofrece servicio España y resto de Europa. A medida que crezca se irá ampliando la zona geográfica.

  • ¿Cuánto tarda en llegar un pedido?

    Una vez realizado el envío, la mayoría de los pedidos ordinarios pueden tardar entre 2 y 10 días dependiendo de la eficiencia del servicio postal local. Los envíos internacionales pueden demorarse entre 2 y 12 semanas.

  • ¿Cómo realizo un pago? ¿Es seguro?

    Por supuesto. Los pagos se gestionan a través de Paypal, uno de los métodos de pago por internet más fiables.

  • Do you accept orders placed outside of the US?

    This store is based in Spain. Currently it only serves Europe but as it grows the geographical area will expand.

  • How long will it take to receive my order?

    Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

  • How do I pay for my order? Are the payments safe?

    Of course. Payments are made through Paypal, one of the most reliable payment methods on the internet

  • What is Storenvy?

    This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

  • How do I pay for my order? Is it secure?

    The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

  • What if something is wrong with my order?

    If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.